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FAQ Category: Water & Light Department
If a power line is down who do I call?
Stay away from it and call 662-494-1432 or 662-494-2262 during the hours of 8 – 4. After hours call 911.
Who do I call to have my water or electric bill checked?
Call 662-494-1432.
Where do I report a water leak?
662-494-2262, or send an email with a complete description to utilityrepair@wpnet.org.
Can I make partial payments on my account?
Customers are allowed to make partial payments prior to disconnect date. Partial payments will not be accepted on disconnect date.
Where do I call when the power goes out?
662-494-1432 or 662-494-2262. Please indicate your name and the address that has the problem between the hours of 8 – 4:30. After hours call 911.
Who do I call for water or sewer taps?
662-494-2262.
When are the disconnects scheduled?
Service interruption will be scheduled 15 days after the due date of your bill.
Can I pay my bill online?
Yes, click here to pay your bill online.
Please Note: We have been made aware of third-party websites that offer to consolidate all your bill payments to just one site. While this may seem helpful, there have been instances of payments made to these sites not being sent to us, resulting in disconnection of services. We suggest that you use the link above as your only method of paying your utility bill online. West Point Water & Light is not associated with Doxo.com.
Do you have the equal payment plan?
No